Step 1: Search for your supplier
Go to Shop > Suppliers
Click Connect Suppliers
Type the supplier's name into the Supplier name field
If Wren already has a connection with that supplier, select it from the results — skip to If Wren Already Has a Connection below
If no results appear, click + Create external connection — skip to If Creating a New External Connection below
If Wren Already Has a Connection
Since Wren is already connected to this supplier, you'll just need to provide your account details (such as your account number, rep contact, or other details specific to that supplier) and follow the prompts to complete the connection.
If Creating a New External Connection
Step 2: Enter basic info
Fill in the supplier's details:
Supplier name (required)
Supplier Address (optional)
Account Number (optional)
Description (optional)
Website (optional)
Click Continue.
Step 3: Add a supplier logo
Upload a logo by dragging and dropping a file, browsing your files, or taking a photo (JPEG or PNG, up to 10MB). This step is optional — click Skip if you'd rather not add one now.
Step 4: Connect locations
Choose the Ship To location(s)
Assign the associated Bill To for each
Optionally assign a Sales Contact per location
Check the box in the Connect column for each location, or click Select all
Step 5: Add a contact method
Provide contact details for how orders will be sent — a rep or department name, email, and cell phone number if you'd like the option to send orders via SMS.
Step 6: Confirm and submit
Review the Confirm Supplier Setup page, which summarizes supplier details, contact method, account number, and all connected locations. Click Create Supplier when ready.
Q: Why should I search before creating a new supplier?
A: Searching first helps prevent duplicate entries and keeps Wren's shared supplier catalogs clean and accurate.
Q: What's the difference between connecting an existing supplier and creating a new one?
A: If Wren already has a connection with the supplier, you only need to provide your account details. If the supplier isn't in Wren yet, you'll need to create a full external connection with supplier details, locations, and a contact method.
Q: Do I have to upload a supplier logo?
A: No, this step is optional and can be skipped.
Q: Can I connect more than one location to a supplier?
A: Yes. You can select multiple Ship To locations and assign a Bill To and Sales Contact for each.
Q: How will I place orders with an externally connected supplier?
A: Orders are sent using the contact method you set up — either to a general email inbox or, if provided, via SMS to a rep's cell phone.